Frequently Asked Questions
We gathered the questions folks ask us most often about our sleep patches right here. If you are wondering how they feel or how to wear them, this is a great place to start.
how to apply lunavelle sleep patches correctly
Choose a clean, dry, hairless area on your wrist, shoulder, or upper forearm. Peel away the backing film and press the patch firmly for ten seconds before going to bed. Remove it when you wake up in the morning.
what are lunavelle patches made of
Each patch uses a breathable woven fabric backing infused with valerian root, chamomile, lavender oil, and passionflower. The adhesive is a gentle, skin-friendly polymer designed to peel off without painful residue.
how does payment on delivery work
When you select cash on delivery at checkout, your parcel is packed and dispatched. You simply hand the exact payment amount in cash to the delivery driver at your doorstep.
can i order to an apartment building
Yes, we ship to all standard residential addresses including apartments. Please include your unit number, building entry instructions, or buzzer details in the address notes.
how does the 30 day return work
You can return unused boxes in their original unopened packaging within 30 days from delivery. You pay the return postage unless the item is faulty, and we refund you via direct bank transfer once inspected.
when will my order be dispatched
Orders placed before 15:30 on business days are prepared for dispatch on the same afternoon. Orders placed after 15:30 or on weekends are handled the following business morning.
Still have questions?
If you send us a message, we usually write back within a few hours during the day.
Contact Customer Support